Outage in IBM Watson Media

Chat and Phone issues.

Resolved Minor

February 02, 2022 - Started about 2 years ago - Lasted about 2 months
Official incident page

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Outage Details

We are currently experiencing an outage with our support systems. Chat and phone support are currently not available. If you are experiencing an issue with the platform, please use our support ticket form at https://support.video.ibm.com/hc/en-us/requests/new We will update this page as soon as we hear from our provider.

Latest Updates ( sorted recent to last )

INVESTIGATING about 2 years ago - at 02/02/2022 04:34PM

We are currently experiencing an outage with our support systems. Chat and phone support are currently not available. If you are experiencing an issue with the platform, please use our support ticket form at

https://support.video.ibm.com/hc/en-us/requests/new

We will update this page as soon as we hear from our provider.

Latest IBM Watson Media outages

Issue affecting live streaming - 21 days ago

VOD upload issue - about 1 month ago

Issues on our EU Cluster affecting Live Streaming and VOD playback - 2 months ago

Emergency maintenance window - 2 months ago

Intermittent issues around webpage loading, streaming and chat - 3 months ago

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