Outage in ID.me

Login Service Degradation

Resolved Minor

December 06, 2022 - Started over 1 year ago - Lasted 40 minutes
Official incident page

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Outage Details

We are investigating a degradation with user login services and account management

Components affected

ID.me Login Services ID.me Account Management

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/06/2022 05:29PM

The incident has been resolved and platform is fully operational

IDENTIFIED over 1 year ago - at 12/06/2022 05:26PM

The performance degradation source has been identified and remediating

INVESTIGATING over 1 year ago - at 12/06/2022 04:57PM

We are investigating a degradation with user login services and account management

Latest ID.me outages

Service Provider Degradation - 17 days ago

Service Degradation - about 1 month ago

Service Degradation - about 2 months ago

Service Provider Degradation - 2 months ago

Some users being asked to retry - 2 months ago

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