Outage in IllumiDesk

Delayed grader response times

Resolved Minor

May 26, 2021 - Started almost 3 years ago - Lasted 10 months
Official incident page

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Outage Details

The shared grader notebooks are experiencing delayed response times for assignment queries. Engineering is tuning the database and will provide an update as soon as the queries are normalized.

Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 05/26/2021 03:40PM

The shared grader notebooks database connections have been flushed and the services are now working as expected. Thanks.

IDENTIFIED almost 3 years ago - at 05/26/2021 02:21PM

The shared grader notebooks are experiencing delayed response times for assignment queries. Engineering is tuning the database and will provide an update as soon as the queries are normalized.

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