Is incident.io Down?

incident.io status is operational

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IsDown continuously monitor the official incident.io status page for ongoing outages. Check the stats for the latest 30 days and a list of the last incident.io outages.

Stats for incident.io outages in the last 30 days

Number of Outages

4

Average Downtime

53 mins

Total Downtime

160 mins

Since last incident

8 days

Users reports for incident.io in the last 12 hours

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Get access to historical data and incident.io's lastest outages

Minor · 8 days ago · lasted 24 minutes

Issues with our /inc command while Slack is experiencing issues with shortcuts

Slack is experiencing some issues with shortcut workflows - https://status.slack.com/2023-05/d3da25ad25333a58 Users might notice issues with using our /inc command during this time.

Minor · 10 days ago · lasted about 2 hours

Small number of Slack operations are slow/failing

We're seeing a low level of Slack API requests either fail or take much longer to respond than usual (anywhere up-to 15s). This is causing some parts of the app to experience errors or slowness that can be worked around by retrying/refreshing the page. We'll continue to monitor this and provide any updates if we find new information.

Minor · 10 days ago · lasted 27 minutes

Small number of Slack operations are slow/failing

We're seeing a low level of Slack API requests either fail or take much longer to respond than usual (anywhere up-to 15s). This is causing some parts of the app to experience errors or slowness that can be worked around by retrying/refreshing the page. We'll continue to monitor this and provide any updates if we find new information.

Major · started 16 days ago

App is unavailable due to Slack downtime

Requests made to the Slack API are failing, which is causing a number of errors in the incident.io application. While existing sessions should continue to function, login and other features that depend on Slack may fail. We're monitoring the situation with Slack and will provide updates here when we know more.

Minor · started 3 months ago

Website live chat and help centre not working

We're aware of the issue and are monitoring the situation. A third party provider we use is currently having issues.

Major · started 4 months ago

Our app is currently unavailable

We are currently investigating this issue.

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Minor · started 6 months ago

Delayed updating of escalation status when using PagerDuty

We're seeing a specific PagerDuty endpoint that we use to fetch escalation log entries fail, which is preventing us from updating escalations with recent data. Creating escalations via `/inc escalate` is still working, and PagerDuty auto-create is unaffected. But the escalation message presented to the channel after `/inc escalate` may show stale data, even while the escalation has been ack'd.

Minor · started 6 months ago

Insights are not currently available

Our insights is not currently available. We are in the process of fixing the underlying issue. We will update when the issue has been resolved.

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Frequently Asked Questions

Is incident.io down right now? What is incident.io current status?
incident.io seems to be up and running. We've updated the status 13 minutes ago.
Was incident.io down today?
incident.io is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with incident.io, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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