This chart provides user-reported problems for Incognia US in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Incognia US status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Incognia US outages and possible affected you.
Minor Resolved · 4 months ago · lasted about 16 hours
The continuous assessment solution is not working as expected, and webhooks might not be sent.
Minor Resolved · 5 months ago · lasted about 1 hour
We're experiencing an elevated level of API 4xx responses and are currently looking into the issue.
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Major Resolved · 6 months ago · lasted 2 minutes
Dashboard unavailable for logged-in users
Logged-in users are facing a blank page when try to access the Dashboard.
Minor Resolved · 6 months ago · lasted 8 minutes
Underpeformance of risk assessments
Due to a data processing lag we're facing an underperformance of risk assessments. A fix has been implemented and we're monitoring.
Maintenance Resolved · 8 months ago · lasted 24 minutes
App metrics delay
The metrics delay started May 28 at 8:40 PM and was resolved May 29 at 9:30 AM. A fix was implemented and we are monitoring the results.
Minor Resolved · 10 months ago · lasted less than a minute
Incident on Cloudflare Impacting Our Services
An incident on Cloudflare resulted in some of the requests to our API and SDK events handler to return HTTP code 521. We no longer are seeing errors, but still monitoring. https://www.cloudflarestatus.com/
Minor Resolved · 11 months ago · lasted 21 days
Incognia Transactions API Latency Above Normal
We are currently investigating this issue.
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