Infoblox Status

Resolved Issue with our Cloud Service Portal. Unable to make configuration changes in IPAM/DHCP tab

We are currently experiencing an ongoing issue with the IPAM/DHCP tab in our Cloud Service Portal. Our engineering team is investigating the issue and working to resolve the issue as soon as possible. If you happen to experience any service interruption, please contact our Infoblox global support.

Resolved Issue with configuration updates to the DNS Forwarding Proxy Settings in our Cloud Service Portal

We are currently experiencing an ongoing issue with Configuration updates to the DNS Forwarding Proxy Settings in our Cloud Service Portal. Users are unable to make changes to ‘DNS forwarding proxy‘ configuration page. Our engineering team is investigating the issue and working to resolve the issue as soon as possible. If you happen to experience any service interruption, please contact our Infoblox global support.

Resolved BloxOne DDI Service Issue.

We are currently experiencing an issue with BloxOne DDI Service. Support and Engineering are in triage and recovery. We are working swiftly to restore services as soon as possible. If you are experiencing a service impact or outage, please contact support. The Status page will be updated with progress.

Resolved Cloud Services Portal (CSP) Offline

We are currently experiencing an ongoing issue accessing our BloxOne Cloud Services Portal. Our engineering team is investigating the issue and working to resolve the issue as soon as possible. If you happen to experience any service interruption please contact our Infoblox global support.

Resolved Unplanned incident in our London Datacenter

We are currently experiencing a service degradation for our BloxOne Threat Defence Cloud service in our London datacenter. DNS traffic will be automatically re-routed to the nearest site without loss of service. Our Engineering team is investigating and we'll follow up with more information as soon as we have it

Resolved Emergency maintenance in Sydney and Singapore Datacenters

We have taken out our two sites, Sydney and Singapore, out of the rotation for emergency maintenance. The DNS traffic will be automatically re-routed to the nearest site without loss of service.

Resolved DNS Resolution Issue for the Virginia and Frankfurt region

We are experiencing an unexpected issue with the DNS resolutions from the Frankfurt and Virginia regions. We understand the inconvenience you experience due to the unavailability, we are working actively to resolve it at the earliest. Thank you for your patience.

Resolved Delay with DNS Activity Reports on Cloud Services Portal (CSP)

We regret to inform that we have identified some delay with DNS Activity Reports on Cloud Services Portal (CSP). All other reports are up-to-date. We are actively working to resolve the issue at the earliest.

Resolved Delay with Security Reports on Cloud Services Portal (CSP)

We regret to inform that we have identified a delay with Security reports on Cloud Services Portal (CSP). All other reports are up-to-date. Customers are advised to use our Security Activity reports which provides an enhanced interface to the recent security data, until the issue with Security reports is resolved. We are actively working to resolve the issue at the earliest.

Resolved No Operational Impact - Scheduled maintenance in South Africa (Johannesburg) data center

We will be taking our South Africa (Johannesburg) out of rotation for a scheduled maintenance. The DNS traffic will be automatically re-routed to the nearest site without loss of service. The scheduled maintenance will occur during below interval: Start time: 8:30 PM UTC December 4th, 2020 End time : 3:30 AM UTC December 5th, 2020