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InSided Outages
Resolved Minor di\dependencyException message
Some users have experienced a message saying "di\dependencyException message" When attempting to access communities. This is not affecting all communities all the time and refreshing generally clears it. We are investigating the cause and will update as soon as possible.
Resolved Minor Missing Zapier events
We are currently investigating missing event data regarding the Zapier integration - we have confirmed that not all events are being transmitted to Zapier correctly which results in around 1 in 50 events never making it to Zapier and triggering the Zap flow. We believe the issue to this lies on the Zapier side as we are logging successful API calls that Zapier have no evidence of on their side. We are in contact with their technical team to get this resolved asap.
Resolved Minor Analytics audience data not properly reporting
We had reports of analytic data for audience data missing / not recorded correctly. You may see very low results for past few days. A fix has been implemented and we are monitoring the results for the next 24 hrs when we're hoping for the data to go back to normal.
Resolved Major Communities offline
We are currently investigating an issue that looks to have affected all EU based communities and taken them offline.
Resolved Major Skilljar federated search results not showing
We have identified an issues with Skilljar federated search results not correctly appearing in community live search results, we are working on the fix for this now.
InSided Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Frequently Asked Questions
- Is InSided down today?
- InSided seems to be up and running. We've updated the status 1 minute ago.
- I'm having issues with InSided, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
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- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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