This chart provides user-reported problems for InSided in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official InSided status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last InSided outages and possible affected you.
Minor Resolved · 25 days ago · lasted about 6 hours
We are currently investigating an issue with the federated search endpoint where by larger payloads are failing to be indexed and a resulting internal server error 500 is returned. This is causing some customers' integrations to no longer index remote content into the community search. Affected endpoint: https://api2-us-west-2.insided.com/docs/search/#operation/index
Minor Resolved · about 1 month ago · lasted about 4 hours
We are currently investigating a persistent outage in the analytics dashboards for EU communities where all metrics are currently showing as 0. The issue is a repeat of the same problem yesterday that eventually rectified itself over the course of the day - we are looking into the cause as well as the permanent fix for this and will update this page once more information is known.
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Minor Resolved · about 1 month ago · lasted about 1 hour
We are currently investigating the issue.
Minor Resolved · about 2 months ago · lasted about 1 hour
Analytics for the EU region is currently experiencing a partial outage. The root cause has already been identified by our engineering team, and we will provide an update as soon as possible.
Minor Resolved · about 2 months ago · lasted about 1 hour
[US communities] Pages experiencing intermittent errors on loading
We are currently seeing pages not loading or inconsistently loading for our US-based communities in the back-end and front-end. We are still investigating this issue. For anything related to this, please reach out to [email protected]
Minor Resolved · 2 months ago · lasted about 5 hours
Missing data for analytics for US and EU communities
We're currently experiencing a partial outage to analytics for both the US + EU regions. Our engineering team is working to identify the root cause and we will provide an update as soon as possible.
Minor Resolved · 3 months ago · lasted about 4 hours
[US communities] Some platform events failing
We have identified an issue with US infrastructure which is preventing certain platform actions from completing successfully. Its affecting moderation controls such as: - Mark as best answer - Setting featured images - Assigning idea status - Adding / Editing tags - Moving topics - Changing article author - Some API calls e.g retrieving certain pages of conversations or questions We are working on the fix for this now and hope to have it resolved asap.
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