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Resolved [EU + US] Issues with Salesforce engagement dashboard + Salesforce export
We have identified an issue with the Salesforce engagement dashboard and the Salesforce export integration, this appears to be affecting both the EU + US regions. To fix this we are having to restore the data from backup - we estimate this may take up to 2 days to fully restore. We will be keeping updating this page with the progress of this fix and data restoration.
Resolved Log4j vulnerabilities - mitigation implemented while we investigate vulnerabilities
In response to the Apache Log4j vulnerability, we have enabled a mitigation firewall rule, which means none of our communities are at risk. We are continuing to investigate any impact to our application and will provide further updates and share any actions that we have taken in order to resolve this.
Resolved [EU communities] - Slowdown in processing posted content
We are currently aware of a potential issue with newly posted content not appearing / being processed quick enough on EU hosted communities. We are in the process of investigating this with high priority and will update this page once more information becomes available.
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Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.
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