Outage in InSided

Communities offline

Resolved Major
May 18, 2022 - Started almost 2 years ago - Lasted 8 minutes
Official incident page

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Outage Details

We are currently investigating an issue that looks to have affected all EU based communities and taken them offline.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/18/2022 03:30PM

We have identified the issue as a large distributed denial-of-service (DDoS) attack on one of our instances that used up all the connections to our EU database which in turn brought all other EU instances offline. Our firewall has now prevented these attacks but please let us know if you are experiencing any more issues by raising a ticket with support@insided.com

We apologise for the inconvenience and will be taking appropriate action to mitigate this in future.

INVESTIGATING almost 2 years ago - at 05/18/2022 03:22PM

We are continuing to investigate this issue and will update you once we have diagnosed and communities are back online

INVESTIGATING almost 2 years ago - at 05/18/2022 03:21PM

We are currently investigating an issue that looks to have affected all EU based communities and taken them offline.

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