Outage in InSided

[EU + US communities] Errors creating posts

Resolved Minor

September 15, 2022 - Started over 1 year ago - Lasted 31 minutes
Official incident page

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Outage Details

We have identified an issue with a faulty deployment which is causing issues when new posts are created - we are currently reverting the deployment now and will be back to normal service very shortly, apologies for this.

Components affected

InSided Status of our US Community Infrastructure InSided Status of our EMEA Community Infrastructure

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 09/15/2022 02:10PM

A fix has been implemented and we are monitoring the results - we can confirm that the platform functionality was restored to normal at: 15:56

IDENTIFIED over 1 year ago - at 09/15/2022 01:49PM

Latest InSided outages

Analytics Export functionality not working - about 1 month ago

EU communities offline - 3 months ago

[US Communities] - Activity stream not updating + Issues posting new content from control - 6 months ago

[EU + US Communities] Control rendering issue - 6 months ago

[US Communities] - Inaccuracies in the Engagement Dashboard data - 6 months ago

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