Outage in Inspectorio

Login Issues with RISE

Resolved Minor
September 28, 2022 - Started about 3 years ago
Official incident page

Incident Report

Our engineering team is investigating an issue with RISE. At this time, users may experience being unable to log into the platform. We apologize for the inconvenience. We will share an update once we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 09/28/2022 09:06AM

Our Engineering team has confirmed that the issue impacting RISE has been resolved. If you continue to experience problems, please contact our support team via e-mail at rise-support@inspectorio.com or via live chat. We apologize for the inconvenience and thank you for your patience.

MONITORING about 3 years ago - at 09/28/2022 08:40AM

Our engineering team has implemented a fix for the issues with RISE and is monitoring the situation. At this time, all actions taken should be processed normally. We will post an update as soon as this has been fully resolved.

IDENTIFIED about 3 years ago - at 09/28/2022 08:39AM

Our engineering team has identified the issue and is currently working on a fix. We'll continue to provide updates on the issue.

INVESTIGATING about 3 years ago - at 09/28/2022 08:31AM

The issue has been mitigated and users should be able to log-in and navigate through the RISE platform. We'll continue to provide updates.

INVESTIGATING about 3 years ago - at 09/28/2022 08:04AM

Our engineering team is investigating an issue with RISE. At this time, users may experience being unable to log into the platform. We apologize for the inconvenience. We will share an update once we have more information.

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