Outage in Instructure

Canvas Support Phones

Resolved Minor

May 14, 2022 - Started almost 2 years ago - Lasted 21 minutes
Official incident page

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Outage Details

Our support phone provider has run into an issue that is causing us to not receive user's calls. We are currently working with them to resolve this behavior. For now please contact support via email, or our online chat. Feel free to follow along with our phone service status here: https://status.sharpencx.com/

Latest Updates ( sorted recent to last )

IDENTIFIED almost 2 years ago - at 05/14/2022 01:36AM

Sharpen (our phone provider) has identified the cause and are currently working to resolve the behavior. We will update when more information is available.

INVESTIGATING almost 2 years ago - at 05/14/2022 01:14AM

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