Is Intercom Down?

Intercom status is operational

Are you having problems?

Users are not reporting problems in Intercom

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Intercom problems reported by users

This chart provides user-reported problems for Intercom in the last 12 hours. It's a collection of user reports from different sources.

Latest Intercom Outages

We continuously monitor the official Intercom status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Intercom outages and possible affected you.

3 Outages in the last 7 days
4 Outages in the last 30 days
3 Days since last incident

Minor Resolved · 2 days ago · lasted 15 minutes

Web App Degraded Performance

We are looking into reports of degraded performance and high latency on our web app from 22:14 UTC to 22:20 for a subset of customers.

Minor Resolved · 3 days ago · lasted 26 minutes

Web App Degraded Performance

We are looking into degraded performance and high latency on our web app for a subset of customers between 22:47UTC and 22:52UTC.

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Minor Resolved · 3 days ago · lasted 21 minutes

Web App Degraded Performance

We are looking into reports of degraded performance and high latency for a subset of our customers on our web app between 21:47 UTC and 22:01 UTC.

Minor Resolved · 9 days ago · lasted 20 minutes

Articles not displayed in mobile messenger

We are investigating an issue where articles are not displayed in the mobile messenger.

Minor Resolved · about 2 months ago · lasted about 1 hour

Issues with Custom Bots not triggering for some customers

We are aware of instances where Custom Bots actions are not triggering correctly for customers, we are currently investigating the issue and will follow up with updates.

Minor Resolved · about 2 months ago · lasted about 2 hours

Errors sending messages via WhatsApp

We are aware of issues where customers using our WhatsApp integration are seeing their numbers listed as disconnected and being unable to send messages from our Inbox via WhatsApp.

Minor Resolved · 2 months ago · lasted 13 minutes

Inbox apps and REST API outage

Since 10:30 UTC, Inbox applications and our REST API have been unreliable.

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Frequently Asked Questions

Is Intercom down right now? What is Intercom current status?
Intercom seems to be up and running. We've updated the status 2 minutes ago.
Was Intercom down today?
Intercom is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Intercom, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Intercom and need support?
Intercom outage? How can I monitor Intercom?
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