This chart provides user-reported problems for Intercom in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Intercom status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Intercom outages and possible affected you.
Minor Resolved · 2 days ago · lasted 15 minutes
We are looking into reports of degraded performance and high latency on our web app from 22:14 UTC to 22:20 for a subset of customers.
Minor Resolved · 3 days ago · lasted 26 minutes
We are looking into degraded performance and high latency on our web app for a subset of customers between 22:47UTC and 22:52UTC.
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Minor Resolved · 3 days ago · lasted 21 minutes
We are looking into reports of degraded performance and high latency for a subset of our customers on our web app between 21:47 UTC and 22:01 UTC.
Minor Resolved · 9 days ago · lasted 20 minutes
We are investigating an issue where articles are not displayed in the mobile messenger.
Minor Resolved · about 2 months ago · lasted about 1 hour
Issues with Custom Bots not triggering for some customers
We are aware of instances where Custom Bots actions are not triggering correctly for customers, we are currently investigating the issue and will follow up with updates.
Minor Resolved · about 2 months ago · lasted about 2 hours
Errors sending messages via WhatsApp
We are aware of issues where customers using our WhatsApp integration are seeing their numbers listed as disconnected and being unable to send messages from our Inbox via WhatsApp.
Minor Resolved · 2 months ago · lasted 13 minutes
Inbox apps and REST API outage
Since 10:30 UTC, Inbox applications and our REST API have been unreliable.
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