Is Intercom Down? Intercom status is operational

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Stats for Intercom official incidents in the last 30 days

Number of Incidents

3 outages

Since last incident

5 days

Users reports for Intercom in the last 12 hours

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Stay on top of Intercom's current and past outages

Intercom outages in the last 30 days per day

Minor · 5 days ago · lasted about 2 hours

Inbox Apps Not Functioning as Expected

We are investigating reports of issues with the functionality of our inbox apps.

Minor · 12 days ago · lasted 6 minutes

Degradation of background services in all Intercom regions

We are investigating issues with background worker processing of jobs affecting multiple services across all Intercom regions

Minor · 20 days ago · lasted about 2 hours

Connectivity Issues to Intercom from India

We are currently investigating connectivity issues for customers located in India who cannot log into Intercom workspaces hosted in the US. All other customers should be unaffected at this time.

Minor · about 1 month ago · lasted about 1 hour

Fin performance degraded

We are currently experiencing issues that are affecting the performance of Fin. We are monitoring the situation and will provide updates here.

Minor · about 1 month ago · lasted about 1 hour

High latency on Intercom Web Application

We are still experiencing some latency, the team is investigating the issue and will report here on progress.

Minor · about 1 month ago · lasted 12 minutes

High latency on Intercom Web Application

We are experiencing high latency on the Intercom Web Application, we are currently investigating the issue.

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Frequently Asked Questions

Is Intercom down right now? What is Intercom current status?
Intercom seems to be up and running. We've updated the status 3 minutes ago.
Was Intercom down today?
Intercom is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Intercom, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Intercom and need support?
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