Is Invoca Down?

Invoca Status is Operational

Latest Invoca Outages

Check the stats and details of the latest Invoca outages and issues

0 Outages in the last 7 days
0 Outages in the last 30 days
45 Days since last incident

Minor Resolved · about 1 month ago · lasted about 3 hours

Invoca Platform Reporting Issues

We are currently investigating issues with the Invoca platform reporting not loading as expected. Call records and associated data are being captured, but are taking longer than normal to become available in Invoca reporting after the call is completed. Updates will be provided as they become available.

Minor Resolved · 5 months ago · lasted about 3 hours

Google Ads Platform Issues

Google has reported ongoing issues with a number of its advertising products including Google Ads, Google Analytics, and Search Ads 360. These issues are currently impacting our ability to send and receive data from their platforms. Real-time information on the status of each Google platform can be found here: https://ads.google.com/status/publisher/

Minor Resolved · 12 months ago · lasted 3 months

Delay in Posting Data to Google Ads and Facebook

Our engineering team has identified an issue creating a delay of approximately 60 minutes posting data to Google Ads and Facebook via the Connect Apps. Delayed data is specific to conversions with the Customer Match Audience feature enabled, other conversions are not impacted. We are actively working toward a resolution to begin processing these requests again and we expect currently queued data will process as expected with no loss. Call routing and other platform features are not impacted.

Minor Resolved · 12 months ago · lasted 4 months

Dynamic Number Insertion Failed to Replace Numbers

We have identified an issue that prevented the Invoca Tag from being able to dynamically swap and replace numbers for a period of approximately 20 minutes this morning, December 9th. The incident began at 8:43 Pacific time and was resolved at 9:06 Pacific time. Our engineering team is closely monitoring the situation to ensure the issue is completely resolved. Calls to static Invoca numbers, or already in progress on RingPool numbers would have continued to route as expected with no issue. Unswapped numbers on landing pages would still route to their original destinations with no issue.

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Minor Resolved · 12 months ago · lasted 4 months

Some Networks Experiencing Delayed Call Record Data Availability

We are actively investigating an issue affecting some Invoca networks that is causing call data to have delayed availability in Invoca Reporting. Calls for affected networks may be up to 45 minutes delayed before being available in Invoca Reporting and the Transactions API. Post-call webhooks and related integrations for these calls are similarly delayed, but will fire when the calls are available in reporting. Call routing is unaffected.

Minor Resolved · about 1 year ago · lasted 6 months

Unable To Post Call and Signal Data to Facebook

Starting at approximately 8:39am Pacific time we have identified an issue with the Facebook Connect App and Facebook related webhooks that is preventing Invoca from being able to post Call and Signal data to Facebook. We have taken action internally to mitigate the impact of these failures on other systems and are closely monitoring the situation. Call handling and routing is unaffected.

Minor Resolved · about 1 year ago · lasted 6 months

Monitoring Potential Service Impacting Issue

We have reports from a specific telephony carrier indicating a partial outage in service. We have taken action to deprioritize traffic on that carrier until the incident is resolved, and are closely monitoring all services to ensure there is no impact from this issue. At this time Invoca call routing and handling are not affected, and we will continue to monitor the situation throughout the day to ensure calls and SMS messages are connecting as expected.

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Frequently Asked Questions

Is Invoca down today?
Invoca seems to be up and running. We've updated the status 2 minutes ago. There have been 0 incidents in the last 24 hours.
I'm having issues with Invoca, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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