Outage in Invoca

Dynamic Number Insertion Failed to Replace Numbers

Resolved Minor

December 09, 2021 - Started over 2 years ago - Lasted 4 months
Official incident page

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Outage Details

We have identified an issue that prevented the Invoca Tag from being able to dynamically swap and replace numbers for a period of approximately 20 minutes this morning, December 9th. The incident began at 8:43 Pacific time and was resolved at 9:06 Pacific time. Our engineering team is closely monitoring the situation to ensure the issue is completely resolved. Calls to static Invoca numbers, or already in progress on RingPool numbers would have continued to route as expected with no issue. Unswapped numbers on landing pages would still route to their original destinations with no issue.

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 12/09/2021 05:22PM

We have identified an issue that prevented the Invoca Tag from being able to dynamically swap and replace numbers for a period of approximately 20 minutes this morning, December 9th. The incident began at 8:43 Pacific time and was resolved at 9:06 Pacific time. Our engineering team is closely monitoring the situation to ensure the issue is completely resolved.

Calls to static Invoca numbers, or already in progress on RingPool numbers would have continued to route as expected with no issue. Unswapped numbers on landing pages would still route to their original destinations with no issue.

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