Outage in IONOS Cloud

Service restrictions under investigation

Resolved Maintenance

April 15, 2022 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating limitations in the availability of IONOS cloud services and will provide further information as soon as possible.

Components affected

IONOS Cloud Compute IONOS Cloud Network IONOS Cloud Cubes IONOS Cloud Managed Kubernetes IONOS Cloud Supporting Services IONOS Cloud S3 Object Storage IONOS Cloud Provisioning IONOS Cloud Storage

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 04/15/2022 04:56PM

All services are up and running. We are now monitoring all devices and services.

IDENTIFIED about 2 years ago - at 04/15/2022 04:51PM

Most of our services are up and running. We are still working on DBaas and PaaS.

IDENTIFIED about 2 years ago - at 04/15/2022 04:27PM

We just opened the provisioning and are mostly done with all services. Please check your instances and inform us in case anything is not working as expected.

IDENTIFIED about 2 years ago - at 04/15/2022 03:58PM

We are making progress in bringing up our infrastructure as a service which still is not fully functional. Services based on these remain being affected.

IDENTIFIED about 2 years ago - at 04/15/2022 02:53PM

Meanwhile parts of the services had been restored but we still need to work on the issue.

IDENTIFIED about 2 years ago - at 04/15/2022 01:49PM

The power outage of the data center is fixed and we are now working on restoring our services.

IDENTIFIED about 2 years ago - at 04/15/2022 01:45PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 04/15/2022 01:15PM

The data center provider announced a major power outage. They are working on it and we will forward their status messages as soon as they are available.

INVESTIGATING about 2 years ago - at 04/15/2022 01:09PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 04/15/2022 01:09PM

We are currently investigating limitations in the availability of IONOS cloud services and will provide further information as soon as possible.

Latest IONOS Cloud outages

Restrictions with IONOS Cloud Cubes in Berlin - 7 days ago

DBaaS Service Restrictions - 11 days ago

Cubes: Network issues - 15 days ago

Billing API for Resellers temporarily unusable - about 2 months ago

Limited access to provisioning services - about 2 months ago

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