Minor · about 10 hours ago · lasted about 8 hours
At 7:48 AM PDT we identified that ingestion has stopped on C25 and our engineers have identified the issue and are working to resolve it. Next update will be at 9AM PDT or sooner.
Major · 1 day ago · lasted about 5 hours
We are currently investigating a large volume of API errors. Next update will be at 11:15 AM PDT.
Minor · 22 days ago · lasted about 2 hours
We detected that campaigns and templates cannot be accessed or saved. The outage is intermittent and the engineering team is working on restoring the service. The next update is at 5:00 PM PST.
Major · 23 days ago · lasted about 2 hours
We have received multiple reports that templates cannot be saved. The Engineering team is actively investigating the issue to restore this service. Next update at 5:30 PM PT.
Major · 25 days ago · lasted about 4 hours
The engineering team has identified an issue in our journey processing engine with implications across our customer base. The specific impact is delayed processing of journeys across multiple clusters. Impact began at approximately 3am PT today. No data has been lost. Next update at 10:00am PT.
Minor · about 1 month ago · lasted about 1 hour
Our engineering team has identified an issue that is causing delays on processing user updates, user deletions, list uploads, custom event, and user journeys. Impact started at approximately 1:45pm PT. No data is being dropped only delayed. This may also delay message sends associated with impacted journeys and API calls. The team has identified a fix and is actively working on rolling it. Next update at 3pm PT.
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