Outage in Jama Software

Login errors reported for some customers using SSO SAML

Resolved Minor
September 08, 2021 - Started over 2 years ago - Lasted 7 months
Official incident page

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Outage Details

Customers have reported issues trying to access Jama Connect via SSO SAML. Our team is aware of the issues and are looking into it further.

If you are not using SSO SAML to log in to Jama Connect, you should not expect any changes.

We will keep this site up-to-date with the latest information. We apologize for this interruption.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/08/2021 06:28PM

The issue with the SAML service has been resolved by our engineers.

INVESTIGATING over 2 years ago - at 09/08/2021 05:47PM

Customers have reported issues trying to access Jama Connect via SSO SAML. Our team is aware of the issues and are looking into it further.

If you are not using SSO SAML to log in to Jama Connect, you should not expect any changes.

We will keep this site up-to-date with the latest information. We apologize for this interruption.

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