Outage in Jimdo
Order confirmations and contact form mails being delayed
Resolved Major
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Outage Details
Components affected
Jimdo E-Mail Delivery System Central EuropeLatest Updates ( sorted recent to last )
The issue has been resolved by our service provider. System mails are being consistently delivered again.
A fix has been implemented and the mail backlog is now processed. We will continue monitoring the system, but it seems to be on track again.
We identified that the root cause of the incident is with a third party - one of our mail providers. All mails are currently waiting in a backlog and will be delivered once the underlying issue is resolved. We escalated this incident with them and are waiting for an update. As soon as there is any news we will update this page and our social media channels.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
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