Outage in Jira Service Management

Unable to create Jira Service Management projects via API

Resolved Minor

September 02, 2022 - Started over 1 year ago - Lasted 8 minutes
Official incident page

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Outage Details

We are investigating cases where users are unable to create Jira Service Management projects via API. The affected project template is com.atlassian.servicedesk:simplified-general-service-desk. The ability to use current projects are not impacted. We will provide more details within the next hour.

Components affected

Jira Service Management Jira Service Mangement Web Jira Service Management Service Portal

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 09/02/2022 02:34AM

The issue has been resolved and the service is operating normally. We will continue monitoring to ensure the service remains stable.

INVESTIGATING over 1 year ago - at 09/02/2022 02:26AM

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