Outage in Jive Software

Problems accessing Jive

Resolved Minor

July 18, 2022 - Started almost 2 years ago - Lasted 38 minutes
Official incident page

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Outage Details

We have had some reports of customers who are unable to access their Jive instance and instead are receiving a 502 error. We are currently investigating this issue and will provide an update as soon as more information is available.

Components affected

Jive Software Jive Cloud US Region

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 07/18/2022 02:26AM

We have located the problem that was causing 502 errors to show for some customers. We have managed to deploy a fix, and now any customers impacted should be able to access their instances again. We will continue to monitor this issue and till we are confident that this has been fully resolved.

INVESTIGATING almost 2 years ago - at 07/18/2022 01:52AM

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