Joomag Status

Resolved Packet loss in data center network

There is packet loss in our datacenter that is causing some features on our platform to malfunction. A patch has been implemented and we're monitoring the system to make sure everything is back operational. In the meanwhile we're working with the datacenter network team to resolve the issue.

Resolved Internal network issues in datacenter

We're having packet loss in our data center network. We're doing our best to shift the network traffic to more reliable routes

Resolved Outage at Data Center

There has been outage at our datacenter. Their engineers are working on the resolution of the issue

Resolved Network issues

We are currently experiencing network issues, our team is working on identifying and fixing those.

Resolved Degraded performance on all systems

We're experiencing partial outage due to recent changes and a high volume of traffic.

Resolved Partial outage on Converter and CRM Mailing

We're currently experiencing degraded performance on PDF converter and CRM Mailing services. The issue is being investigated.

Resolved Unscheduled Network Maintenance

Due to unscheduled maintenance at one of our data-centers, we had temporary network problems which caused partial downtime on most of our services. The incident took place starting 5:18PM to 7:38PM PDT. Currently all our services are running normally.

Resolved Degraded performance on Joomag for Readers

Some pages are not being loaded properly

Resolved Issues with PDF conversion server

We're experiencing issues with one of the servers responsible for PDF file conversion. The issue is being investigated.

Resolved Load balancer failure

We had a load balancer failure while rolling up configuration update. This caused failure of load balancer for a few minutes. The issue was quickly identified and resolved.