Outage in Jumio

2022-02-22 Delay in Processing Identity Verification Transactions (U.S./EU/ SGP)

Resolved Minor
February 22, 2022 - Started about 2 years ago - Lasted about 1 month
Official incident page

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Outage Details

We are currently experiencing a delay in processing on US, EU & SGP data centers for Identity Verification transactions. NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored. Apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/22/2022 09:37AM

All backlogged transactions have been processed. All incoming transactions continue to be processed at normal rates. We apologize for any inconvenience this may have caused.

IDENTIFIED about 2 years ago - at 02/22/2022 09:07AM

We are currently experiencing a delay in processing on US, EU & SGP data centers for Identity Verification transactions.

NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored.

Apologies for the inconvenience.

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