Outage in JumpCloud

JumpCloud Degraded O365 SSO Service

Resolved Minor

May 02, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating issues with JumpCloud's O365 SSO service. We will report back as soon as we have an update. We apologize for any inconvenience this may cause

Components affected

JumpCloud SSO

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 05/02/2022 07:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 05/02/2022 07:11PM

We have identified the issue with the O365 and are implementing a fix. We hope to have this fix in place very shortly.

INVESTIGATING almost 2 years ago - at 05/02/2022 07:04PM

We are currently investigating issues with JumpCloud's O365 SSO service. We will report back as soon as we have an update. We apologize for any inconvenience this may cause

Latest JumpCloud outages

Increased error rates on Admin Portal - 7 days ago

Password Manager Increased Error Rates - 20 days ago

Degraded RADIUS Service in the US East 1 Region - 21 days ago

Degraded Agent Service - MFA - 28 days ago

Office 365 Integration - User Sync - about 1 month ago

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