Outage in JumpCloud

Credit Card Entry / Update Degraded Service

Resolved Minor
December 15, 2022 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Due to a 3rd party issue with our credit card vendor, the ability to update or enter credit card information may timeout or not work properly. We are monitoring the situation and will update this when the vendor has their issue resolved. The status for their incident can be monitored at https://status.transactiongateway.com/
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/15/2022 10:54PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/15/2022 07:40PM

Due to a 3rd party issue with our credit card vendor, the ability to update or enter credit card information may timeout or not work properly. We are monitoring the situation and will update this when the vendor has their issue resolved. The status for their incident can be monitored at https://status.transactiongateway.com/

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