Outage in JumpCloud

Degraded Password Manager Service

Resolved Minor

May 03, 2023 - Started 12 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently investigating reports of display issues for the Password Manager Desktop App. The Browser Extensions and Sync mechanisms still function normally. We are investigating the cause of the issues currently, and will update the status event once resolved.

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/03/2023 07:18PM

This incident has been resolved.

MONITORING 12 months ago - at 05/03/2023 07:04PM

A fix has been implemented and we are monitoring the results. Users will be prompted to update their Password Manager Desktop App to version 0.5.128, which will resolve display issues.

IDENTIFIED 12 months ago - at 05/03/2023 05:50PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 05/03/2023 05:28PM

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