Outage in JumpCloud

Windows MDM agent install failures

Resolved Minor

May 16, 2023 - Started 11 months ago - Lasted 33 minutes
Official incident page

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Outage Details

We are currently investigating an issue with user led enrollment via Windows MDM currently leading to agent installation failures. We will update this issue as we know more.

Components affected

JumpCloud Agent

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/16/2023 03:40PM

This incident has been resolved.

IDENTIFIED 11 months ago - at 05/16/2023 03:25PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 05/16/2023 03:09PM

We are currently investigating an issue with user led enrollment via Windows MDM currently leading to agent installation failures. We will update this issue as we know more.

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