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A fix has been implemented by the upstream provider. Outbound email and inbound events are returning to normal success rates. We are continuing to experience some delays processing the backlog of messages, but those delays are also falling rapidly.
We are continuing to monitor and will keep you updated.
We're beginning to see recovery of outbound email sending and email event processing from our upstream provider. We are continuing to monitor.
We’ve noticed some issues in the app outbound email delivery and email event processing, including password reset emails due to the third party upstream outage. Our engineers are monitoring the situation. We highly appreciate your patience at this time.
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