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IsDown monitors Kaltura's and more than 1000 services status.
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Kaltura

Kaltura Status

Kaltura not working for you? Report it!

Stats

1 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: less than a minute ago

Last known issue: 3 days ago

Latest Incidents

Last 30 days

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25/07

Resolved Player v7

What is the Impact: Player v7 is partially not available within KMC and embeds. v7 Player will either not load or return 500 error pages. (Player v2 is not affected and is operating normally.) Current Status: Our engineering team was alerted immediately and is currently working to resolve as quickly as possible. What to Expect Next: The next update will be posted in 1 hour or less.

Resolved Caption delays

What is the Impact: A specific vendor for REACH captions has identified and resolved an incident within their system. However, this has caused one specific batch of caption requests from the last 24-48 hours to be delayed. Captions submitted as of July 15 are processing normally. Current Status: We are working with the vendor to process the previous batch of captions and expect this to be completed by Monday, July 19. What to Expect: We will update again on Monday once re-processing has been initiated for the previous batch.

Resolved KMS Upload

What is the Impact: We are investigating some reports about upload error Current Status: Our teams are looking into the issue and our Engineering team is engaged What to Expect Next: The next update will be provided in the next 30 minutes

about 1 month ago Official incident report

Resolved API

What is the Impact: Increased error rates within API responses. Current Status: We are currently investigating increased API errors on API calls. What to Expect Next: The next update will be posted within 30 minutes.

about 1 month ago Official incident report

Resolved A global Internet issue

What is the issue: We are currently looking into a global Internet issue (reported for example in the following link) https://news.sky.com/story/global-internet-outage-hits-major-websites-including-the-uk-government-site-12327707 Current Status: Our engineers are evaluating if there is an impact on the Live service of our platform What to Expect Next: The next update will be in 30 min

about 2 months ago Official incident report

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