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Kaltura Latest Stats, Incidents, and Reports

2
Incidents in the last 7 days
4
Incidents in the last 30 days
Reports in the last 12 hours
2
days since last incident

Minor Incident Informational: Possible issues in audio/video in KME in Google Chrome 101 version caused by bug in Google Chrome

An issue introduced in google's chrome browser version 101 for windows may affect audio/video devices functionality in kaltura's virtual classroom and webinar rooms. Google has already released an update for chrome fixing this issue. In case you are using version 101 please make sure to update your browser to the latest version 101.0.4951.67. Note: Latest version of Microsoft edge browser for windows may cause similar issues, we will update as soon as we know of a similar fix by Microsoft.

1 day ago

Resolved Minor "My Calendar" button is not available on the KAF page

What is the Impact: The option of the “My Calendar” button is not available on the KAF page. Current Status: We have identified an issue that was introduced due to a bug in the recent KMS/KAF version that was deployed today (May 17th). The option of the “My Calendar” button, under “My Media”, is not available on the KAF page. This means that users won’t be able to use the “My Calendar” button in order to schedule, or find meetings. Please note this won’t affect the schedule that has already been sent. Our engineering team is working to fix this issue, and currently, there is no workaround. What to Expect Next: We will update again in 3 hours regarding the progress of fixing this issue.

2 days ago

Resolved Minor My Media and Media Gallery cannot be accessed in LMS (Canvas, Moodle, etc.)

What is the impact: My Media and Media Gallery cannot be accessed in LMS (Canvas, Moodle, etc.) Current Status: We are investigating the issue. What to Expect Next: The next update will be posted in 30 minutes.

13 days ago

Resolved Major Service unavailability

We are currently investigating reports of loss of service. Another update will be shared in the next 30 minutes

22 days ago

Resolved Minor Path interactive video using Player v7 on KMS

What is the Impact: Path interactive players using Player v7 will not appear on MediaSpace. Current Status: We have identified an issue that was introduced in the recent KMS version, which forces the page to load Player v7 plugins that interferes with the use of Player v7 Path interactive videos. A solution has been created (upgrading path plugin version to 0.4.6). It will be tested and deployed on Sunday, February 13th. What to Expect Next: The next update will be posted on Sunday. For urgent attention, please contact Customer Care to request a workaround prior to Sunday's deployment.

3 months ago

Kaltura Components Status

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