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What was the Impact: There was an issue with accessing the Kaltura Mediaspace. Users might have observed the slow performance or received the Internal server error ("500 Internal Server Error").
Current Status: Our engineers addressed the matter and the service is back to normal.
What to Expect Next: The system is up and running and we are going to monitor it for the next hour and will close the incident after.
We are currently investigating an issue with accessing the Kaltura Mediaspace. Users may observe the "500 Internal Server Error" or slow performance. An additional update will be posted in the next 30 minutes.
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