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This Incident is being downgraded to an internal support ticket for full resolution.
We are continuing to investigate the minor service impact.
Customers are unable to open support cases from within their accounts.
You can still reach Support via the Help Zone: https://help.kennasecurity.com
Customers are unable to open support cases from their accounts.
We are investigating an issue with our 3rd party support vendor integration.
You may reach Support directly via https://help.kennasecurity.com/hc/en-us/requests/new
Customers are unable to open support cases from their accounts. We are investigating.
You may reach Support via https://help.kennasecurity.com/hc/en-us/requests/new
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