Resolved Major Failures Creating and Joining Live Video Rooms
At 12:17pm EST we started experiencing issues that prevent participants from viewing video in our live interview platform. We have confirmed that our video service provider, Twilio, is experiencing an outage and we will monitor their status updates closely: https://status.twilio.com/. We apologize for the trouble this causes during this busy time of the year.
Resolved Major Degraded Site Performance
We are currently experiencing issues with degraded performance across our platform. The platform is still accessible, however you may experience slowness. Our team is actively working to investigate these issues. We apologize for the inconvenience.
Resolved Major Planned Maintenance
We are undergoing planned maintenance to the site. Please note that any changes made during this time may be lost. We apologize for the inconvenience.
Resolved Major Temporary Issues Accessing Site
We are currently experiencing issues with accessing our platform. We're aware of the issue and are working on it urgently. This message will be updated again by 2:45pm EST.
Resolved Major Availability issues with upstream provider
Due to an ongoing AWS outage, some of our subsystems and processes are experience degraded performance and/or availability. We are closely monitoring the situation and working to mitigate the impact as much as possible. Updates will be posted as they become available. At the moment, impacts include: email sending, video transcriptions, integration and webhook notifications, score calculations, review management, etc.
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