IsDown continuously monitor the official KnowledgeOwl status page for ongoing outages. Check the stats for the latest 30 days and a list of the last KnowledgeOwl outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
65 days
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Minor · 2 months ago · lasted about 8 hours
We are currently investigating and are working to get everything back up and running asap. We will be posting updates here!
Minor · 2 months ago · lasted about 1 hour
We have received multiple reports of slowness and intermittent 504 errors. We are currently investigating and will report back asap. Sorry for the trouble and thanks to everyone for letting us know!
Major · 3 months ago · lasted about 2 hours
We've had several reports of the KnowledgeOwl app and knowledge bases being slow or inaccessible this morning. We're investigating the root cause and will provide updates as we have them.
Major · 4 months ago · lasted 30 minutes
We are currently investigating and are working to get everything back up and running as quickly as possible. We will be posting updates here!
Major · 9 months ago · lasted 18 minutes
We are currently investigating and are working to get everything back up and running as quickly as possible. We will be posting updates here!
Minor · 11 months ago · lasted about 3 hours
Our background job processor is currently backed up. This means delays for processes that hit that worker, including things like bulk edit jobs and PDF generation. You may see these types of tasks taking longer to complete than normal. We're working to get the worker back to full bandwidth and appreciate your patience in the meantime.
Minor · over 1 year ago · lasted 4 months
Like much of the internet, KnowledgeOwl is being impacted by issues with Amazon Web Services (AWS) ec2-us-east-1. This seems to be slowing KnowledgeOwl performance in: 1. Our Server Host 2. Our File Storage So far, we believe this slower performance could be affecting you in two major areas: File Library (images and files): You may have issues with adding new files, updating files, and/or deleting files from within articles or within the library itself. Jobs we run in the background: These jobs are run from actions like generating/updating PDFs, reindexing content, reordering articles or subcategories within a category, and some CSV exports. We expect these jobs to be slow/backed up a little even once full AWS service is restored. We'll keep you posted as we hear more from AWS, and we especially appreciate your patience today!
Minor · almost 2 years ago · lasted 8 months
We are currently investigating reports of 504 gateway time-out errors and elevated response times.
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