Is KnowledgeOwl Down?
KnowledgeOwl status is operational
Are you having problems?
Users are not reporting problems in KnowledgeOwlNever miss outages in KnowledgeOwl and all third-party dependencies
KnowledgeOwl problems reported by users
This chart provides user-reported problems for KnowledgeOwl in the last 12 hours. It's a collection of user reports from different sources.
Latest KnowledgeOwl Outages
We continuously monitor the official KnowledgeOwl status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last KnowledgeOwl outages and possible affected you.
Major Resolved · 5 months ago · lasted 18 minutes
We are currently investigating and are working to get everything back up and running as quickly as possible. We will be posting updates here!
Minor Resolved · 7 months ago · lasted about 3 hours
Slow processing of background jobs
Our background job processor is currently backed up. This means delays for processes that hit that worker, including things like bulk edit jobs and PDF generation. You may see these types of tasks taking longer to complete than normal. We're working to get the worker back to full bandwidth and appreciate your patience in the meantime.
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Minor Resolved · about 1 year ago · lasted 4 months
AWS outage causing slow performance
Like much of the internet, KnowledgeOwl is being impacted by issues with Amazon Web Services (AWS) ec2-us-east-1. This seems to be slowing KnowledgeOwl performance in: 1. Our Server Host 2. Our File Storage So far, we believe this slower performance could be affecting you in two major areas: File Library (images and files): You may have issues with adding new files, updating files, and/or deleting files from within articles or within the library itself. Jobs we run in the background: These jobs are run from actions like generating/updating PDFs, reindexing content, reordering articles or subcategories within a category, and some CSV exports. We expect these jobs to be slow/backed up a little even once full AWS service is restored. We'll keep you posted as we hear more from AWS, and we especially appreciate your patience today!
Minor Resolved · over 1 year ago · lasted 8 months
Reports of 504 Gateway Time-out Errors and Elevated Response Times
We are currently investigating reports of 504 gateway time-out errors and elevated response times.
Minor Resolved · about 3 years ago · lasted about 2 years
System Outage
We are currently investigating an outage affecting all customers.
Minor Resolved · about 3 years ago · lasted over 2 years
Outage
We are currently investigating and will report back as soon as possible.
Minor Resolved · about 3 years ago · lasted over 2 years
504 Gateway Time-out Errors
We are receiving reports of some users being unable to save articles. We are investigating and will report back asap.
KnowledgeOwl Components Status
Check the current status of the components
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Frequently Asked Questions
- Is KnowledgeOwl down right now? What is KnowledgeOwl current status?
- KnowledgeOwl seems to be up and running. We've updated the status 2 minutes ago.
- Was KnowledgeOwl down today?
- KnowledgeOwl is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with KnowledgeOwl, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with KnowledgeOwl and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring KnowledgeOwl and get alerts in real-time when KnowledgeOwl has outages.
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