Is KnowledgeOwl Down?
KnowledgeOwl Status is Up and Running
1617 services available
Monitor KnowledgeOwl and All Your Services in One Place
IsDown is a simple, easy-to-use, and powerful monitoring tool that will help you keep track of all your service's status. Instant notifications in email, Slack, or Discord when a service is experiencing problems. Your teams will be able to quickly identify and react faster to problems. No more running around and wasting precious time.
KnowledgeOwl Latest Stats, Incidents, and Reports
- 0
- Incidents in the last 7 days
- 0
- Incidents in the last 30 days
- Reports in the last 12 hours
- 161
- days since last incident
Resolved Minor AWS outage causing slow performance
Like much of the internet, KnowledgeOwl is being impacted by issues with Amazon Web Services (AWS) ec2-us-east-1. This seems to be slowing KnowledgeOwl performance in: 1. Our Server Host 2. Our File Storage So far, we believe this slower performance could be affecting you in two major areas: File Library (images and files): You may have issues with adding new files, updating files, and/or deleting files from within articles or within the library itself. Jobs we run in the background: These jobs are run from actions like generating/updating PDFs, reindexing content, reordering articles or subcategories within a category, and some CSV exports. We expect these jobs to be slow/backed up a little even once full AWS service is restored. We'll keep you posted as we hear more from AWS, and we especially appreciate your patience today!
Resolved Minor Reports of 504 Gateway Time-out Errors and Elevated Response Times
We are currently investigating reports of 504 gateway time-out errors and elevated response times.
Resolved Minor System Outage
We are currently investigating an outage affecting all customers.
Resolved Minor Outage
We are currently investigating and will report back as soon as possible.
Resolved Minor 504 Gateway Time-out Errors
We are receiving reports of some users being unable to save articles. We are investigating and will report back asap.
KnowledgeOwl Components Status
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Frequently Asked Questions
- Is KnowledgeOwl down today?
- KnowledgeOwl seems to be up and running. We've updated the status 3 minutes ago.
- I'm having issues with KnowledgeOwl, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when KnowledgeOwl is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when KnowledgeOwl has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- We are missing some important service?
- Contact us, and we'll add it ASAP.
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