Outage in KnowledgeOwl

504 Gateway Time-out Errors

Resolved Minor

November 18, 2019 - Started over 4 years ago - Lasted over 2 years
Official incident page

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Outage Details

We are receiving reports of some users being unable to save articles. We are investigating and will report back asap.

Latest Updates ( sorted recent to last )

RESOLVED over 4 years ago - at 11/18/2019 08:58PM

Resolution was successful. No new incidents reported.

MONITORING over 4 years ago - at 11/18/2019 02:40PM

The errors appear to have stopped and users should be able to save again. We will continue to monitor as we investigate the root cause.

INVESTIGATING over 4 years ago - at 11/18/2019 02:31PM

We are receiving reports of some users being unable to save articles. We are investigating and will report back asap.

Latest KnowledgeOwl outages

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Outage detected - 5 months ago

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Reports of slowness and intermittent 504 errors - about 1 year ago

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