Resolved Issues Creating Messages in Kustomer (Prod1)
Kustomer is currently seeing issues with messages in Kustomer for clients in Prod1. This is also impacting the ability to send messages. We are working to resolve the issue as quickly as possible. During this time you may experience issues on messages not being created and sending messages. Please refer to updates as we continue to work on the issue on the Kustomer Status Page.
Resolved Issues Accessing Kustomer (Prod 2)
Kustomer is currently experiencing issues accessing the platform for clients in Prod2. We are working to resolve the issue as quickly as possible. During this time you may have issues accessing the Kustomer on web. Please reach out to our Support team with any additional questions. You can reach us by going to https://help.kustomer.com/ and clicking "Contact Support" at the top of the page.
Resolved Platform Latency
We are currently experiencing increased latency with Kustomer that is causing some messages to not send immediately. f you have additional questions, please reach out to our Support team here: https://kustomer.kustomer.help/contact/contact-kustomer-support-HJ_cRX5mK
Monitor all your essential tools
Start with a trial account that will allow you to monitor up to 10 services. When you're ready upgrade to monitor up to 200 services.
There are 1165 services to choose from, and we're adding more every week.
You can get notifications through the mail, Slack or use Zapier or Webhooks to build your workflows.
All your services status in one place
Real-time notifications on incidents
Notifications in your favorite channel
Integrate with your existing workflows
Access to 1165 tools status
3 minutes to set up everything