Know when your cloud services are down
IsDown monitors Kustomer's and more than 1000 services status.
Get an alert when one of your services is down.
Kustomer Status
Stats
0 incidents in the last 7 days
2 incidents in the last 30 days
Automatic Checks
Last check: 2 minutes ago
Last known issue: 12 days ago
Latest Incidents
Last 30 days
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25/07
Resolved PubNub Region-Wide Service Issues in Europe
A failure in an underlying cloud provider was causing elevated errors and latency in PubNub's European point-of-presence. They routed traffic around the errors while the issues persisted and the issues have now been corrected. We are currently monitoring traffic to ensure there are no other issues.
Resolved Third party disruption: PubNub
PubNub, a third-party, real-time service Kustomer relies on to power things like chat and team pulse, is currently reporting a degraded performance with their system. We have been made aware and are actively monitoring the situation. For more information, please refer to https://pubnub.statuspage.io/ Please reach out to our Support team with any additional questions. You can reach us by going to https://help.kustomer.com/ and clicking "Contact Support" at the top of the page.
Resolved Instagram Direct Message Errors
Instagram is currently experiencing intermittent errors in the API being reported. We are working to resolve the issue as quickly as possible. During this time you may experience Instagram direct messages not populating in Kustomer. Please reach out to our Support team with any additional questions. You can reach us by going to https://help.kustomer.com/ and clicking "Contact Support" at the top of the page.
Resolved Kustomer Loading Errors
Kustomer is currently experiencing issues with loading areas of Kustomer Platform. We are working to resolve the issue as quickly as possible. During this time you may experience issues loading different areas of the Kustomer Platform such as Search and Settings. Please reach out to our Support team with any additional questions. You can reach us by going to https://help.kustomer.com/ and clicking "Contact Support" at the top of the page.
Resolved Kustomer loading Error
Kustomer is currently experiencing loading errors . We are working to resolve the issue as quickly as possible. During this time you may not be able to load the customer platform. Please reach out to our Support team with any additional questions. You can reach us by going to https://help.kustomer.com/ and clicking "Contact Support" at the top of the page.
How it works
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Step 1 Create an account
Start with a free account that will allow you to monitor up to five services. Sign up via Google, Slack, or email.
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Step 3 Set up notifications
You can get notifications through the mail, Slack or use Zapier or Webhooks to build your workflows.
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Step 4 You're ready!
You'll never be caught by surprise again. Every time there's a problem with one tool, you'll get a notification ASAP.
Unified tools status
Check the status of all your tools in one place
IsDown integrates with hundreds of services. Handles the hassle of going to each one of the status pages and manage it one by one.
We also help control how you receive the notifications.
We monitor all problems and outages and keep you posted on their current status in almost real-time.
Notifications in realtime
Get notifications in your favorite communication channel
You can easily get notifications in your email, slack, or use Webhooks and Zapier to introduce the service status in your workflows.
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React faster
Help your teams with more data
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Engineering
- You already monitor internal systems. Add another dimension (external systems) to your monitoring data and complement it with the external factors.
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Customer Support
- Know before your clients tell you. Anticipate possible issues and make the necessary arrangements.
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Marketing
- One of your competitors is down? Maybe a good time to spread the word about your service.
Trusted by teams from all over the world
- Services Available
- 1067
- Incidents
- 62575
- Ongoing Incidents
- 96