Outage in Kyruus

PMC - Scheduling Outage

Resolved Minor
September 01, 2022 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

The Kyruus team is investigating reports of provider scheduling not working for some/all providers in DirectBook. Our engineering team is working on a fix. Updates will be provided as they become available. If you have any questions please reach out to support at support@kyruus.com.
Components affected
Kyruus DirectBook
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 09/01/2022 07:56PM

The Kyruus Team has implemented a fix which is beginning to restore DirectBook functionality. Our team will continue to monitor until all customers are fully restored. If you have any questions please reach out to support at support@kyruus.com.

MONITORING over 1 year ago - at 09/01/2022 06:13PM

The Kyruus team is currently in the process of implementing a fix. Our engineering team will be monitoring to confirm that Direct book is once again functional. Updates will be provided as they be come available. If you have any questions please reach out to support at support@kyruus.com.

IDENTIFIED over 1 year ago - at 09/01/2022 04:38PM

The Kyruus team has identified the cause of provider scheduling not working for some/all providers in DirectBook. Our engineering team is working on implementing a fix. If you have any questions, please contact support@kyruus.com.

INVESTIGATING over 1 year ago - at 09/01/2022 04:35PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 09/01/2022 03:15PM

The Kyruus team is continuing to investigate provider scheduling not working for some/all providers in DirectBook. If you have any questions, please contact support@kyruus.com.

INVESTIGATING over 1 year ago - at 09/01/2022 02:42PM

The Kyruus team is investigating reports of provider scheduling not working for some/all providers in DirectBook. Our engineering team is working on a fix. Updates will be provided as they become available. If you have any questions please reach out to support at support@kyruus.com.

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