Outage in Label Insight

Trouble registering and logging in

Resolved Minor
December 19, 2019 - Started over 3 years ago
Official incident page

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Outage Details

Some users may be experiencing trouble when logging in to the Label Insight platform. We have identified this incident as a result of an outage by our authentication provider. We will send an additional update in 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 12/19/2019 08:13PM

This incident has been resolved.

MONITORING over 3 years ago - at 12/19/2019 08:09PM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 12/19/2019 06:53PM

We are seeing some improvements as some users are able to login. The response times are slow and not entirely predictable at this time.

We will send an additional update in 30 minutes.

MONITORING over 3 years ago - at 12/19/2019 06:22PM

Some users may be experiencing trouble when logging in to the Label Insight platform. We have identified this incident as a result of an outage by our authentication provider.
We will send an additional update in 30 minutes.

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Frequently Asked Questions

Is Label Insight down right now? What is Label Insight current status?
Label Insight seems to be up and running. We've updated the status 2 minutes ago.
Was Label Insight down today?
Label Insight is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Label Insight, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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