Outage in Lansweeper

Access to application restricted as accounts can't be verified

Resolved Minor

September 29, 2022 - Started over 1 year ago - Lasted 20 minutes
Official incident page

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Outage Details

Some customers are not receiving the verification email and therefore cannot verify their accounts and access the application.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 09/29/2022 03:26PM

The problem has been fixed and the verification emails are arriving correctly again

MONITORING over 1 year ago - at 09/29/2022 03:17PM

We have deployed a fix and are monitoring it

IDENTIFIED over 1 year ago - at 09/29/2022 03:11PM

We've identified the issue and we're working in a fix.

INVESTIGATING over 1 year ago - at 09/29/2022 03:07PM

Some customers are not receiving the verification email and therefore cannot verify their accounts and access the application.

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