Outage in Lansweeper

Software list and details are not updated for all assets.

Resolved Minor
April 21, 2022 - Started about 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

For some assets, the list of software is not updated with on-prem sync. This might impact the functionality in all places where software is used: the software list, asset list and reports.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/21/2022 02:09PM

This incident has been resolved.

MONITORING about 2 years ago - at 04/21/2022 10:36AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 04/21/2022 08:12AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 04/21/2022 07:50AM

For some assets, the list of software is not updated with on-prem sync.
This might impact the functionality in all places where software is used: the software list, asset list and reports.

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