Check the stats and details of the latest Laserfiche outages and issues
Minor Resolved · 13 days ago · lasted 19 minutes
We are investigating an issue where users may intermittently receive "The user account name or password is incorrect. " when trying to access the repository.
Minor Resolved · 13 days ago · lasted 27 minutes
When trying to access Laserfiche Cloud Public Portal, users may see an error stating "The system has encountered an error and could not complete your request." The issue is under investigation.
Minor Resolved · 14 days ago · lasted about 9 hours
We are investigating an issue which is preventing users from signing into Laserfiche Cloud. Users are able to get to https://signin.laserfiche.com, but after entering a cloud account ID, the login process stalls.
Minor Resolved · started 2 months ago
Smart Invoice Capture Profile processing is non-operational due to a service degradation in the Amazon API Gateway in the us-west-2 region. See https://health.aws.amazon.com/health/status for details.
Minor Resolved · started 4 months ago
Emergency Maintenance for Sign In
We are currently performing emergency maintenance on the login flow.
Minor Resolved · started 4 months ago
[US] - Degraded Performance for Process Automation Workflow
We are investigating slowness with Process Automation Workflow and the running of capture profiles
Minor Resolved · started 5 months ago
[US] - Degraded Performance for Process Automation Workflow and Business Processes
We are investigating slowness with processing Workflow and Business Process instances.
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