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We continuously monitor the official Laserfiche status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Laserfiche outages.
Minor Resolved · 5 days ago · lasted about 6 hours
[US] - Process Automation tasks may be experiencing degraded performance
We are investigating slowness with Process Automation related tasks
Minor Resolved · 15 days ago · lasted about 3 hours
[US] - Delay in sending Process Automation notifications
We are investigating an issue that is resulting in a delay processing Process Automation email and bell notifications
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Major Resolved · 16 days ago · lasted about 2 hours
[US] - Process Automation Business Process instances are stuck "in progress" and unable to proceed.
Currently we are investigating the issue in which business instances are not moving forward.
Minor Resolved · 26 days ago · lasted about 3 hours
Capture Profile processing is currently unavailable for some customers
We have identified the root cause for this issue , a hotfix is in progress.
Minor Resolved · about 2 months ago · lasted about 1 hour
[US] - The page generation feature for PDFs uploaded to a Business Process forms submission and saved to the repository is disabled
The page generation feature for PDFs uploaded to a Business Process forms submission and saved to the repository was disabled on 2023-02-04, 11:00 PM Pacific time in order to maintain system stability after an internal service had malfunctioned. Functionality will be restored as soon as possible.
Minor Resolved · about 2 months ago · lasted about 9 hours
[US] - Intermittent issue where Business Processes "Save to Repository" tasks may get suspended
We are investigating an issue that intermittently causes Business Processes "Save to Repository" tasks take longer to process before ultimately suspending and then eventually getting automatically processed.
Minor Resolved · about 2 months ago · lasted about 2 hours
[US] - Forms "Save to Repository" activities may remain in progress longer than usual
We are investigating an issue where Forms business process instances may remain "in progress" during a "Save to Repository" activity.
User-reported problems for Laserfiche in the last 12 hours. It's a collection of user reports from different sources.
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