Outage in Later

[Issue] - Issue with Refreshing Instagram & Facebook Credentials

Resolved Minor
January 04, 2023 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We’re currently experiencing an outage with Facebook. As a result, you may experience issues refreshing your Instagram and Facebook social profiles or publishing posts. Our team is investigating this now. Updates will be available here as soon as we know more. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/05/2023 06:31PM

We've implemented a fix for the Meta outage with refreshing or connecting Instagram profiles and Facebook Pages, and the issue now appears to be resolved.

You should be able to refresh or connect your profile now without any issues, however if you still encounter any problems, try refreshing on the Later mobile app, or reach out to our team.

Add or Remove Social Profiles from your Later Account
Enabling Auto Publishing

MONITORING over 1 year ago - at 01/04/2023 11:04PM

We've implemented a fix for the Meta outage with refreshing or connecting Instagram profiles and Facebook Pages, and are currently monitoring the results.

IDENTIFIED over 1 year ago - at 01/04/2023 04:01PM

Our engineers have identified that the Meta outage with refreshing or adding Instagram Profiles and Facebook Pages is isolated to Later on the Web.

As a workaround we recommend using your Later mobile app to refresh or enable Auto Publishing on your profile or Page while we continue to work with Meta on the resolution.

This Help Guide details how to Refresh your profile on Later's mobile apps to get connected: Refresh your Social Profile Connection

MONITORING over 1 year ago - at 01/04/2023 01:40PM

We've implemented a fix for the Meta outage with refreshing or connecting Instagram profiles and Facebook Pages, and are currently monitoring the results. You should be able to refresh or connect your Instagram profile or Facebook Page now without any issues.

If you experience any further issues with refreshing, we recommend reviewing this guide to get connected: My Auto Publishing Connection Won't Refresh

IDENTIFIED over 1 year ago - at 01/04/2023 12:42PM

Meta is currently experiencing an outage. As a result, you may experience issues refreshing your Instagram and Facebook social profiles or publishing posts in Later. We're currently investigating with the Meta team to determine the exact cause. Updates will be available here as soon as we know more. Thank you for your patience.

INVESTIGATING over 1 year ago - at 01/04/2023 11:26AM

We’re currently experiencing an outage with Facebook. As a result, you may experience issues refreshing your Instagram and Facebook social profiles or publishing posts. Our team is investigating this now. Updates will be available here as soon as we know more. Thank you for your patience.

INVESTIGATING over 1 year ago - at 01/04/2023 11:24AM

We’re currently experiencing an outage with Facebook. As a result, you may experience issues refreshing your Instagram and Facebook social profiles or publishing posts. Our team is investigating this now. Updates will be available here as soon as we know more. Thank you for your patience.

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