Number of Incidents
0 outages
Since last incident
124 days
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Major · 4 months ago · lasted about 4 hours
Issue with some of HK Cloud Servers connectivity issue
Our engineer has figured out that there was one of switch port fault issue in few node, we are working on it and the ETA is around 2 hours. Further update will be given shortly and sorry for any inconvenience caused.
Minor · almost 3 years ago · lasted over 1 year
Urgent Hardware Maintenance for LA Cloud Servers
Dear Customer, We have noticed the hardware issue with LA Cloud Servers and our engineer team is performing an urgent hardware maintenance for LA Cloud Servers now. The maintenance window will be around 60-120 mins. The services for LA servers will be resumed as soon as the maintenance has been completed. We regret for any inconveniences caused to you in this regards. Your understanding in this regard is much appreciated.
Minor · almost 3 years ago · lasted over 1 year
Network Interruption for Tokyo Cloud Servers
Our engineer team is investigating the network issue for some Tokyo Cloud Servers with our network upstream provider now, we should provide further updates shortly. The Cloud Servers connection may be interrupted currently. We are sincerely sorry for the inconvenience caused.
Minor · over 3 years ago · lasted about 2 years
Urgent Hardware Maintenance for Classic LayerPanel
Urgent maintenance is currently in progress. We will provide updates as necessary.
Minor · over 3 years ago · lasted about 2 years
Urgent Hardware Maintenance for Classic LayerPanel
Urgent maintenance is currently in progress. We will provide updates as necessary.
Minor · almost 4 years ago · lasted over 2 years
Network Interruption for Cloud Servers
Our engineer team is investigate the network issue for some HK Cloud Servers with our network upstream provider now, we should provide further update shortly. The Cloud Servers connection may be interrupted currently. We are sincerely sorry for inconvenience caused.
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