Outage in LeadSquared

Downtime in US applications due to a third-party outage

Resolved Minor

July 17, 2020 - Started almost 4 years ago - Lasted over 1 year
Official incident page

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Outage Details

LeadSquared uses Cloudflare for its WAF (web application firewall) to protect against attacks and improve security. To access LeadSquared applications and APIs, the traffic is routed through Cloudflare WAF. There was a 27 minute outage of Cloudflare services that caused LeadSquared users in North America to lose access to LeadSquared for the same period. Here is a detailed incident report from Cloudflare https://blog.cloudflare.com/cloudflare-outage-on-july-17-2020/ We are working internally to limit the impact of such incidents to less than 10 minutes by taking alternate traffic routes.

Latest Updates ( sorted recent to last )

RESOLVED almost 4 years ago - at 07/18/2020 02:31AM

LeadSquared uses Cloudflare for its WAF (web application firewall) to protect against attacks and improve security. To access LeadSquared applications and APIs, the traffic is routed through Cloudflare WAF.

There was a 27 minute outage of Cloudflare services that caused LeadSquared users in North America to lose access to LeadSquared for the same period. Here is a detailed incident report from Cloudflare https://blog.cloudflare.com/cloudflare-outage-on-july-17-2020/

We are working internally to limit the impact of such incidents to less than 10 minutes by taking alternate traffic routes.

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