Is Lexer Down? Lexer status is operational

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Stats for Lexer official incidents in the last 30 days

Number of Incidents

1 outages

Since last incident

11 days

Users reports for Lexer in the last 12 hours

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Stay on top of Lexer's current and past outages

Lexer outages in the last 30 days per day

Minor · 11 days ago · lasted about 6 hours

Data Processing Delays - AWS network connectivity

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly. AWS status page is being monitored closely for updates -

Minor · 3 months ago · lasted 3 days

Yotpo API error

Yotpo are currently experiencing issues with their APIs, meaning Yotpo integration data for all clients is not up to date. We're working with Yotpo to resolve this, and they're actively investigating. There is currently no ETA on resolution but we'll provide updates from Yotpo as soon as we receive them.

Minor · 3 months ago · lasted 14 days

Facebook page integration errors

Facebook is currently experiencing issues with publishing replies to comments. Although Facebook says that your message has failed to publish, in some cases we can see that comments have in fact been created on your page. We recommend checking if you encounter publishing errors for comments while this issue remains active. If your reply has been published successfully, we recommend adding an internal comment in Lexer and closing the comment. We're working with Meta to ensure this can be resolved as soon as possible.

Minor · 3 months ago · lasted 2 days

Shopify integration service disruption

We are currently experiencing issues with our Shopify integration resulting in failures in processing data. Our team is working to implement a solution and backfill missing data.

Maintenance · 8 months ago · lasted 1 day

Hub performance degraded

The issue has been identified and a fix is being implemented.

Minor · 8 months ago · lasted about 1 hour

Hub performance degraded

We are currently investigating this issue.

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Frequently Asked Questions

Is Lexer down right now? What is Lexer current status?
Lexer seems to be up and running. We've updated the status 11 minutes ago.
Was Lexer down today?
Lexer is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Lexer, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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