Outage in Lightspeed Systems

Lightspeed Filter - Partial Service Disruption (3rd Party Provider)

Resolved Minor

September 28, 2022 - Started over 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

We have currently identified a service disruption with one of our 3rd party providers that is impacting connectivity for some Lightspeed Filter customers. We are continuing working towards a resolution and appreciate your patience in this matter. Please continue to monitor status.lightspeedsystems.com for further updates.

Components affected

Lightspeed Systems Lightspeed Filter™ (Relay)

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 09/28/2022 11:25PM

The previous service disruption identified with one of our 3rd party providers which affected Chrome devices has been resolved and is currently returning to its normal state.

We appreciate your patience as we worked to resolve this matter.

Please continue to monitor status.lightspeedsystems.com for further updates.

INVESTIGATING over 1 year ago - at 09/28/2022 10:27PM

We are investigating a service disruption with one of our 3rd party providers that is impacting connectivity on Chrome devices.

We are continuing working towards a resolution and appreciate your patience in this matter.

Please continue to monitor status.lightspeedsystems.com for further updates.

MONITORING over 1 year ago - at 09/28/2022 09:28PM

The previous service disruption identified with one of our 3rd party providers has been resolved and is currently returning to its normal state.

We appreciate your patience as we worked to resolve this matter.

Please continue to monitor status.lightspeedsystems.com for further updates.

IDENTIFIED over 1 year ago - at 09/28/2022 06:31PM

We have currently identified a service disruption with one of our 3rd party providers that is impacting connectivity for some Lightspeed Filter customers.

Additionally, we have identified a service disruption with one of our 3rd party providers that is impacting Lightspeed Alert customers. Customers may experience delays with Alert notifications.

We are continuing working towards a resolution and appreciate your patience in this matter.

Please continue to monitor status.lightspeedsystems.com for further updates.

IDENTIFIED over 1 year ago - at 09/28/2022 05:16PM

We have currently identified a service disruption with one of our 3rd party providers that is impacting connectivity for some Lightspeed Filter customers.

We are continuing working towards a resolution and appreciate your patience in this matter.

Please continue to monitor status.lightspeedsystems.com for further updates.

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