Outage in Lightspeed

Degraded performance of integrated payment processing

Resolved Minor

May 06, 2022 - Started almost 2 years ago - Lasted 39 minutes
Official incident page

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Outage Details

We have identified an issue where Lightspeed Payments and Worldpay transactions on Lightspeed Retail (R Series) is experiencing degraded performance and lower approval rates. Team is currently investigating the issue

Components affected

Lightspeed Payments Lightspeed Retail Integrated Payments

Latest Updates ( sorted recent to last )

IDENTIFIED almost 2 years ago - at 05/06/2022 03:41PM

Our payment processing partners have identified the issue and are working on a resolution

INVESTIGATING almost 2 years ago - at 05/06/2022 03:03PM

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