Is Liquid Web Down?
Liquid Web Status is Up and Running
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Liquid Web Latest Stats, Incidents, and Reports
- 1
- Incidents in the last 7 days
- 3
- Incidents in the last 30 days
- Reports in the last 12 hours
- 7
- days since last incident
Resolved Minor Network Maintenance
On 5/12/22 One of our providers will undergo maintenance between 12am-6am Eastern. This will affect those in CHI > LAN and CHI > MEL datacenters. When these lines drop customers may experience brief packet loss or a minor increase in latency while the network converges.
Resolved Minor Issues opening new Tickets within help.liquidweb.com
We are investigating an issue that is preventing customers from opening new tickets within help.liquidweb.com. New tickets are still generated via emailing [email protected] If you have any questions or concerns, please contact a member of our support team via live-chat, ticket ([email protected]), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
Resolved Minor DNS Service Disruption
We're currently investigating an issue with DNS/networking that is causing customer sites to not load. We apologize for the inconvenience - we are working as fast as possible to get this resolved. If you have any questions or concerns, please contact a member of our support team via live-chat, ticket ([email protected]), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
Resolved Minor my.liquidweb.com and manage.liquidweb.com Degraded Performance
Our teams are currently investigating an issue that is causing degraded performance for my.liquidweb.com and manage.liquidweb.com. We will update this status post as more information becomes available. If you have any questions, please do not hesitate to contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Resolved Minor Degraded performance of our internal storage infrastructure
We are currently experiencing issues with our internal storage infrastructure which may interfere with the functionality of various services, such as Object Storage, Cloud Block Storage, and Acronis Backups. Our Engineers are currently looking into ways to resolve the issue. If you have any questions or concerns, please contact a member of our support team via live-chat, ticket ([email protected]), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
Liquid Web Components Status
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Frequently Asked Questions
- Is Liquid Web down today?
- Liquid Web seems to be up and running. We've updated the status 3 minutes ago.
- I'm having issues with Liquid Web, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Liquid Web is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Liquid Web has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- We are missing some important service?
- Contact us, and we'll add it ASAP.
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