Is Liquid Web Down? Liquid Web status is operational

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Stats for Liquid Web official incidents in the last 30 days

Number of Incidents

2 outages

Since last incident

4 days

Users reports for Liquid Web in the last 12 hours

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Stay on top of Liquid Web's current and past outages

Liquid Web outages in the last 30 days per day

Major · 5 days ago · lasted 34 minutes

Network Outage for Subsection of Servers

Our internal teams are aware of an issue in our datacenter effecting a small subsection of our servers where there is an outage. We are currently investigating the cause and will be working to resolve it as quickly as possible.

Minor · 17 days ago · lasted about 6 hours

Premium Business Email - Webmail Login Issues

Our Email Engineers are investigating an issue affecting users ability to login to webmail. They are engaged and will be looking to resolve this as quickly as possible. Updates will be provided as they become available. We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

Minor · about 1 month ago · lasted about 21 hours

Phone Service Degraded

We are currently investigating an issue reaching our teams via the phone number (800)-580-4985. The number (517)-322-0434 is still functioning as expected. We will update this status post as more information becomes available. We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (517)-322-0434 (international).

Minor · about 2 months ago · lasted about 3 hours

Storm Server Provisioning Failures

Our teams have identified and are working to resolve an issue causing provisioning failures for Storm servers in the DC3 datacenter. We will update this status post as more information becomes available. We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

Minor · about 2 months ago · lasted 1 day

SMTP Issues on Mail Clients

Our email vendor has identified an issue that is affecting SMTP connections to third party mail clients. Customers might be experiencing time out errors when trying to send mail from Outlook, Thunderbird, or Mac Mail. Note this is only affecting customers with the Premium Business Email Product. Sending through Webmail is not impacted at this time. Engineers are engaged and working on the connection issues. We will provide updates as we have them. We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

Minor · 3 months ago · lasted about 1 hour

Incoming Phone Call Issues

We are currently experiencing issues with our Phone system. If you are unable to reach us please feel free to initiate a chat, create a ticket, or call back later and we will be with you as quickly as we can. Thank you for your patience as we work to resolve this issue. We will update this status with any additional details. We are available to assist with any questions or concerns via live chat or ticket (https://help.liquidweb.com/s/contactsupport).

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Frequently Asked Questions

Is Liquid Web down right now? What is Liquid Web current status?
Liquid Web seems to be up and running. We've updated the status 1 minute ago.
Was Liquid Web down today?
Liquid Web is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Liquid Web, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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