Resolved Minor Network Maintenance
On 5/12/22 One of our providers will undergo maintenance between 12am-6am Eastern. This will affect those in CHI > LAN and CHI > MEL datacenters. When these lines drop customers may experience brief packet loss or a minor increase in latency while the network converges.
Resolved Minor Issues opening new Tickets within help.liquidweb.com
We are investigating an issue that is preventing customers from opening new tickets within help.liquidweb.com. New tickets are still generated via emailing [email protected] If you have any questions or concerns, please contact a member of our support team via live-chat, ticket ([email protected]), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
Resolved Minor DNS Service Disruption
We're currently investigating an issue with DNS/networking that is causing customer sites to not load. We apologize for the inconvenience - we are working as fast as possible to get this resolved. If you have any questions or concerns, please contact a member of our support team via live-chat, ticket ([email protected]), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
Our teams are currently investigating an issue that is causing degraded performance for my.liquidweb.com and manage.liquidweb.com. We will update this status post as more information becomes available. If you have any questions, please do not hesitate to contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Resolved Minor Degraded performance of our internal storage infrastructure
We are currently experiencing issues with our internal storage infrastructure which may interfere with the functionality of various services, such as Object Storage, Cloud Block Storage, and Acronis Backups. Our Engineers are currently looking into ways to resolve the issue. If you have any questions or concerns, please contact a member of our support team via live-chat, ticket ([email protected]), or by phone at 1-800-580-4985, 1-517-322-0434 (international).
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