Outage in Liquid Web

Premium Business Email, Webmail Login

Resolved Major
May 31, 2023 - Started 4 months ago - Lasted 40 minutes
Official incident page

Need to monitor Liquid Web outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Liquid Web, and never miss an outage again.
Start a Free Trial

Outage Details

We are seeing an increase in reports that the webmail URL for Liquid Web Premium Business Email https://webmail.liquidweb.services/ is malfunctioning. The Liquid Web Support and Leadership teams are engaged. We have been in direct contact with our email vendor and their Engineering teams are looking into the issue. We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Components affected
Liquid Web Business Email
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 05/31/2023 09:12PM

Our Email vendor has reported the issues affecting webmail login are now resolved. We have confirmed that we are able successfully access mailboxes using the webmail link: https://webmail.liquidweb.services/. If you have any additional questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

INVESTIGATING 4 months ago - at 05/31/2023 08:49PM

Webmail login connections are impacted at this time, however direct SMTP connections using an email client such as Outlook, AppleMail, or Thunderbird are working. We will continue to provide updates as they become available. If you need assistance configuring your email client please don't hesitate to reach out to us via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

INVESTIGATING 4 months ago - at 05/31/2023 08:34PM

We are seeing an increase in reports that the webmail URL for Liquid Web Premium Business Email https://webmail.liquidweb.services/ is malfunctioning.

The Liquid Web Support and Leadership teams are engaged. We have been in direct contact with our email vendor and their Engineering teams are looking into the issue.

We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

Latest Liquid Web outages

Network Outage for Subsection of Servers - 4 days ago
Premium Business Email - Webmail Login Issues - 17 days ago
Phone Service Degraded - about 1 month ago
Storm Server Provisioning Failures - about 2 months ago
SMTP Issues on Mail Clients - about 2 months ago

Monitor Liquid Web and all your third-party dependencies in one place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 2763 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2500 services available
Start today for FREE