Salesforce Performance Degradation

Salesforce has confirmed that the performance degradation issues have been resolved in all affected instances. Please reach out to Litify Support if the issues reappear.

Salesforce has completed the release rollback on NA152. Initial indications from this instance are that the issue has subsided. Salesforce is running additional health checks before proceeding with the fix on the other affected instances.

The issue was believed to have been triggered by congestion on various Salesforce database nodes. Salesforce engineers cleared out the job queues and began application tier restarts which have shown improvement, however, there remain some concerns about database response times.

Litify Support is continuing to monitor.

Salesforce has reported performance degradation in the instances below. Orgs on these instances can expect slow speeds and potentially timeouts. Salesforce is investigating the issue, we will provide an update soon.

NA148, NA152, NA168, NA204, NA158