Outage in LMS365

Issue with accessing LMS365 Help Center

Resolved Minor
May 18, 2023 - Started 11 months ago - Lasted 5 months
Official incident page

Need to monitor LMS365 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including LMS365, and never miss an outage again.
Start Free Trial

Outage Details

Zendesk recently learned of a vulnerability associated with Zendesk’s Microsoft sign-in feature that, if exploited, could potentially allow an attacker to sign in as a Zendesk agent. As a results Zendesk has developed a fix for this vulnerability which has been deployed on 18 May 2023 at 16:00 UTC. This fix will prevent end users from signing in with the Microsoft Sign-in option.   In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue: https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/10/2023 03:24PM

In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605

IDENTIFIED 11 months ago - at 05/18/2023 04:46PM

In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605

MONITORING 11 months ago - at 05/18/2023 04:45PM

In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605

IDENTIFIED 11 months ago - at 05/18/2023 04:35PM

Zendesk recently learned of a vulnerability associated with Zendesk’s Microsoft sign-in feature that, if exploited, could potentially allow an attacker to sign in as a Zendesk agent. As a results Zendesk has developed a fix for this vulnerability which has been deployed on 18 May 2023 at 16:00 UTC. This fix will prevent end users from signing in with the Microsoft Sign-in option.  

In case you use Microsoft option to sign in to the Zendesk account, please refer to this article which can help you resolve the issue:
https://helpcenter.elearningforce.com/hc/en-us/articles/11044460904605

The easiest way to monitor LMS365 and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime