Outage in Localize

Increased error rates affecting the Localize Javascript SDK

Resolved Minor
August 16, 2020 - Started over 3 years ago - Lasted over 1 year
Official incident page

Need to monitor Localize outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Localize, and never miss an outage again.
Start Free Trial

Outage Details

Between 7:04 AM ET and 7:49 AM ET (11:04-11:49 UTC) on August 16, Localize's infrastructure monitoring system notified our team of increased error rates affecting a group of servers responsible for (1) processing phrases ingested by the Localize Javascript SDK and (2) delivering translation dictionary files requested by the Localize Javascript SDK. During this 45 minute time period, the Localize Javascript SDK experienced an interruption of phrase ingestion and translation delivery that affected 8% of customers. We have taken steps to identify and rectify the underlying issue. If you have any questions or concerns, please contact your account manager or email support@localizejs.com.
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 08/16/2020 10:01PM

Between 7:04 AM ET and 7:49 AM ET (11:04-11:49 UTC) on August 16, Localize's infrastructure monitoring system notified our team of increased error rates affecting a group of servers responsible for (1) processing phrases ingested by the Localize Javascript SDK and (2) delivering translation dictionary files requested by the Localize Javascript SDK.

During this 45 minute time period, the Localize Javascript SDK experienced an interruption of phrase ingestion and translation delivery that affected 8% of customers.

We have taken steps to identify and rectify the underlying issue. If you have any questions or concerns, please contact your account manager or email support@localizejs.com.

The best way to monitor Localize and all your cloud services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime